Key User Solutions Sap Application Management Services(AMS)
Key User Solutions SAP AMS are designed to help your organization use smart, efficient ways to optimize and generate more value from application portfolios. The services can range from on-demand SAP support through full application outsourcing and managed infrastructure (on-premises and/or cloud).
“Organizations of different landscapes, in the journey of implementing sophisticated enterprise software solutions, often ignore the real value of the implemented solutions.
Don’t be that guy!”
Business technology models continue evolving, the pace of change is accelerating, and real-time insights are becoming a critical component of business success and, most importantly, business survival.
A major part of digital transformation includes moving to an innovative digital core, which typically is an organization’s ERP system. Careful planning, which includes choosing an experienced team that can support the initiative with advanced tools, a portfolio of services and a library of best practices and lessons learned, is required to make the move easier.
Further, per the ERP studies conducted – one of the common misconceptions is that once the system is implemented, that is it! Also, it is assumed that benefits are achieved right away, and no new needs will come up.
These common assumptions have a profound impact on the application’s return on investment (ROI), along with user adoption and overall application workflows.
Key User Solutions SAP Application Management Services
Comprehensive Application Lifecycle Advisory for Better Optimization
Key User Solutions provides a full-lifecycle SAP AMS, from upfront advisory services through to application optimization and innovation. We leverage deep SAP specialization from our 25 industry, technical, and functional centers of excellence to deliver differentiated AMS results to our clients. Our SAP Application Management Services (SAP AMS) comprehensive package including the following
Production & Non-Production Support
Flexible Service Coverage (24×7, 24×5,16×5, 8×5)
SAP ERP & Third Party / Custom Applications (Functional & Technical Support)
Functional
Configuration Assistance
Service Request
(SR) Management
Problem Management
(Functional /Technical)
Customizations
Bug Fixing
Proactive Job
Monitoring
Root Cause
Analysis
Special Business
Event Coverage
Solution
Documentation
Key User Solutions SAP Application Management Services
Accelerating Your SAP Deployments & Migrations
Our rich pool of certified Functional and Technical consultants provides Implementation, Development, Upgrade, Production support and Maintenance services for SAP ECC, S4H versions, SCM, Business Warehouse, CRM, GRC, Solution Manager, NetWeaver Applications, BI/BO, BPC, HANA etc., on a global delivery model. We have robust templates for Estimation, Implementation, Upgrade, Migration & support. Our accelerators around SAP System Deployments and Migrations, AMS help us to serve enterprises of any size.
L1, L2 Support
L3 and L4 Support
Incident Support
Release and
Configuration
Management
Testing Support
Services
Minor and Major
Enhancements
SAP Competency Overview
Leveraging Our AMS For SAP Capability For Every Possibility
Key User Solutions SAP Application Management Services is built with the right combination of industry, technology, process, and full lifecycle assets integrated with our service delivery.
Industry Vertical We Serve
Manufacturing
Retail
Life Sciences
Hi-Tech
Financial Services
Flexible Engagement Models
Designed To Fulfil Your Diverse Requirements
Key User Solutions’ four different levels of packaged application management services for SAP Applications, make it easy for organizations to manage frequent software releases, expand functionality, and simultaneously reduce cost.
The models are differentiated based on the responsibility handled, location of the team, benefits derived, pricing and accountability for measured (and customized) business and IT outcomes.
Engagement Models
Augmentation
Co-sourcing
Managed Service
Outsourced
Not sure which engagement model
is right for you?
Key User Solutions offers the flexibility you’ve been looking for. We can start small with a pilot program and then customize a program that meets your specific needs and budget to ensure that your applications are running smoothly, and satisfaction levels of your end users would be our priority. Schedule a Free assessment today!