SAP Sales Cloud is a flexible and intelligent platform to enhance customer experience while empowering your sales force.
Industry-Specific
& Mobility
Accounts & Sales
Management
Lead & Activity
Management
Real-Time &
Predictive Analytics
Personalization
& collaboration
Back-Office
Integrations
Key User Solutions helps you understand and gain industry-specific capabilities that allow you to target your approach to meet the unique needs of customers. Learn more about our specific capabilities across industries such as Automotive, Manufacturing, Utilities, Consumer products, Retail and High tech. Receive mobile support for iPhone, iPad, Android devices, and Windows tablets. Optimized mobile execution with offline and online synchronization and the ability to analyze productivity, trends, and pricing.
Make fast account updates, get complete customer intelligence, and quickly scan a business card from your mobile device to create a lead or opportunity.
Turn sales strategy into action with guided selling, and execute better with solutions for territory management, pipeline management, forecasting, quota planning, reporting, and analytics. Enhance onboarding, sales enablement, learning, coaching, and leadership development through integration with SAP Jam Collaboration.
Engage customers strategically by managing activities, advancing opportunities, and tracking performance – offline and online. Accelerate wins by tracking activities; collaborating with internal teams, customers, and partners; submitting quotes and sales orders; keeping tabs on competitors and obtaining guided selling materials specific to each deal.
Key User Solutions experts help you track performance in real-time and drive the right opportunities to close while steering clear of unwanted surprises. Forecast with ease and perform what-if analysis. With prepackaged dashboards, embedded reports, and advanced analysis tools, you’ll avoid end-of-quarter surprises.
Discover new leads and uncover new opportunities in existing accounts with real-time predictive scoring. Quickly identify top account influencers and bring them into the sales process. Combine the right mix of products, people, and partners to maximize the chance of winning the deal.
Enjoy innovative features, such as tagging, flagging, in-line editing, and scheduling – designed to offer today’s salesperson ease of use. Personalize custom fields, reports, and tiles to get quick access to information.
Integrate with Microsoft Outlook, Google Gmail, Lotus Notes, and Evernote, avoiding double data entry and enabling key customer information and notes to stay automatically in sync.
Get back-office information pushed to you in real-time. With native integration with the SAP ERP and SAP Customer Relationship Management applications and business application mash-ups, you can be always up to speed on your accounts.